Shipping & Delivery Policy

Effective Date: May 3, 2025
Website: https://inayas.in

At INAYAS, we aim to deliver a seamless and timely shopping experience to our customers. Please read our Shipping & Delivery Policy carefully before placing your order.

Order Processing Time

• All orders are processed within 1-2 business days after receiving full payment confirmation.
• Orders placed on weekends or public holidays will be processed on the following working day.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you complete your order.
• We may run free shipping promotions from time to time, which will be clearly communicated via our website and social media platforms.

Estimated Delivery Time

• Standard delivery across most cities in India takes approximately 5-7 business days after dispatch.
• Deliveries to remote or out-of-serviceable areas may take 7-12 business days, depending on courier availability and local conditions.
• Please note that delivery timelines are estimates and may vary due to factors beyond our control such as weather, holidays, or logistical issues.

Delivery Coverage

• INAYAS currently delivers to most pin codes across India.
• In case your delivery address is outside our serviceable area, we will notify you at the earliest and issue a full refund if the payment has already been made.

Order Tracking

• Once your order has been dispatched, you will receive a tracking ID and link via email and/or SMS.
• You can track your shipment’s status using the provided link through the respective courier partner’s tracking system.

Failed Deliveries

• If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or other customer-related reasons, the order may be returned to us.
• Reshipment of such orders can be arranged at an additional shipping cost borne by the customer.

Important Note for Damaged Deliveries

• In case you receive a damaged product, you must:

1. Notify us within 24 hours of delivery at support@inayas.in.
2. Provide a clear, unedited parcel opening video starting from the sealed package to the visible damage.

• Claims without this video will not be processed as per our Return & Exchange Policy.

Contact Us

For any questions regarding shipping, delivery, or tracking, please contact:

INAYAS
Email: support@inayas.in
Website: https://inayas.in